Terms & Conditions
General Information
- Group classes and private sessions last 55 minutes
- All private sessions must be booked at least 24 hrs in advance via our website’s booking page. Group classes may be booked with shorter notice.
- A minimum of 24 hours cancellation/rescheduling policy applies to allow for another client to fill in that time slot. If an appointment is missed, cancelled or changed with less than 24 hours notice, class credit will be lost in full
- Please arrive at least 10 minutes prior to the class to fill out necessary paperwork, change clothing and get settled
- Before starting your Pilates practice please contact your doctor to ensure that Pilates is a suitable form of training for you
- It is the responsibility of the client to inform the trainer about any health condition or injury that may impact their practice
- Classes and passes are non-transferrable nor refundable
- Passes are not specific to one instructor in particular
- The studio reserves the right to modify the class schedule, instructors, or class types when necessary.
- Intro-pack: Please note that in order to join our group classes, all new participants need to complete our Intro-pack (two private sessions plus one group). The Intro-pack is designed to teach you how to operate the reformer machine individually in a health and safety manner, as well as to review the Pilates principles and cover some of the most iconic reformer Pilates exercises to be able to join our group classes with full confidence. We reserve the right to cancel the registration to a class if the registered confirms he or she has no experience using a reformer machine or having done Pilates before. Pregnant ladies are not admitted to reformer group classes and therefore the intro-pack is not applicable for pregnant clients. Pregnant clients can take part in private sessions or group pre-natal classes.:
Monthly Memberships
- Validity. The Monthly Unlimited Pass is valid for 30 consecutive days from the date of activation. The Monthly Unlimited Pass cannot be paused, extended, or carried over. The only exception applies when the studio is closed for official holiday periods (such as Christmas or scheduled summer holidays). In such cases, memberships will be automatically extended for the number of days the studio remains closed.
- Class Access. The pass allows up to one class per day, including Reformer, Mat, or Barre classes, subject to availability and booking through the studio’s reservation system.
- Weekly Limit. As the studio currently offers classes six days per week, the pass allows a maximum of six (6) classes per week.
- Advance Booking. All classes must be reserved in advance through the booking system. A valid pass does not guarantee a spot without reservation.
- Cancellation Policy. If you cannot attend a class, you must cancel your reservation at least 24 hours before the class start time.
- No-Show & Late Cancellation Policy
To ensure fairness for all clients:
Late cancellations (within 24 hours) or no-shows will incur a penalty fee.
The studio reserves the right to charge [e.g., 4,300–7,500 HUF] per missed class.
Repeated no-shows (e.g., 3 within a month) may result in temporary suspension or cancellation of the unlimited pass. - Abuse of the Pass. The unlimited pass is intended for personal use and regular attendance. The studio reserves the right to limit or revoke the pass without refund if booking behaviour prevents fair access for other clients (e.g., repeated booking and not attending).
- Non-Transferable. The pass is non-transferable and cannot be shared with another person.
- Freezing or Pausing. The pass cannot be paused or extended, except in exceptional cases such as medical reasons and at the studio’s discretion. Another exception applies when the studio is closed for official holiday periods (such as Christmas or scheduled summer holidays). In such cases, memberships will be automatically extended for the number of days the studio remains closed.
- Refund Policy. All purchases are non-refundable and non-transferable once activated.
Promos
Offers may not be combined with any other sale, promotion, discount, code, coupon and/or offer.
Studio Etiquette
- Please be on time. We recommend you arrive at least 10 minutes prior to your class, particularly in case you need to change clothing
- Be respectful to others by entering the studio quietly
- Please remove your shoes at the entrance
- Bringing food into the studio is allowed, though, you may only eat inside the kitchen area
- For your safety, please refrain from using large jewellery as it may hook into the machine or other equipment
- Bring a small towel with you
- Please clean the equipment after use with the cleaning supplies provided.
